Privacy Policy — Bibliotherapy Academy

1. Introduction

Welcome to Bibliotherapy Academy (“we”, “our”, “us”).
We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains:

• What information we collect

• How we use and protect it

• Your rights according to GDPR and applicable laws

• How to contact us regarding privacy matters

By using our website or registering for our programs or webinars, you agree to the practices described in this Policy.

2. Data We Collect

We collect personal information in the following ways:

2.1 Information You Provide Directly

• Name

• Email address

• Phone number (if provided)

• Billing and payment details (handled by secure processors)

• Information submitted via registration forms, contact forms, or newsletter sign-up

• Any communication you send us

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

• IP address

• Device type

• Browser information

• Pages viewed and time spent

• Referral source

• Cookies and similar technologies

These data are processed through analytics and tracking tools such as Google Analytics and Meta Pixel, as well as Wix’s built-in tools.

2.3 Payment Information

Payments for courses, webinars, or products are processed securely by Stripe, PayPal, or Wix Payments.
We do not store full credit card information on our servers.

3. How We Use Your Data

We use your personal information to:

• Register you for webinars, events, and programs

• Process payments and issue invoices

• Send confirmations, reminders, and access links

• Provide access to paid or members-only content

• Send newsletters and educational updates (only if you opt in)

• Improve user experience and site performance

• Respond to questions and requests

• Conduct marketing and remarketing activities

We do not sell your personal data to any third party.

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Consent — for newsletters, optional forms, and marketing

• Contract — to deliver paid services and registrations

• Legitimate Interest — to improve our services, analyze traffic, protect against fraud

• Legal Obligation — to retain financial records for tax and accounting purposes

5. Cookies and Tracking Technologies

Our website uses cookies and similar tools for:

• Essential site functionality

• Analytics and performance measurement

• Marketing, advertising, and retargeting

• Personalizing visitor experience

You can manage cookie preferences via your browser or through our Wix cookie banner.

6. Sharing Your Data

We share personal data only when necessary with trusted service providers, including:

• Wix — hosting, infrastructure, and analytics

• Stripe, PayPal, Wix Payments — payment processing

• Google Analytics / Google Tag Manager

• Meta (Facebook/Instagram) Pixel

• Email marketing platforms used to send newsletters and updates

These parties are required to comply with GDPR and maintain appropriate security measures.

7. International Data Transfers

Because our services may be accessed globally and our service providers operate internationally, personal data may be transferred outside the EU.
All transfers follow GDPR requirements using mechanisms such as Standard Contractual Clauses (SCCs).

8. Data Retention

We retain personal data only for as long as necessary for the purposes described above:

• Registration and communication data: up to 3 years

• Financial and transaction records: up to 7 years

• Newsletter subscription data: until you unsubscribe

9. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Request corrections

• Request deletion (“right to be forgotten”)

• Withdraw consent

• Object to certain types of processing

• Request data portability

• File a complaint with an EU supervisory authority

To exercise any of these rights, please contact us using the details below.

10. Security Measures

We implement appropriate technical and organizational measures to safeguard your data, including:

• Encrypted hosting (HTTPS)

• Secure payment providers

• Access controls and role-based permissions

• Routine monitoring for suspicious activity

11. Children’s Privacy

Our website and services are not intended for children under the age of 16.
We do not knowingly collect personal data from minors without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Bibliotherapy Academy
Email: bibliotherapyacademy@gmail.com
Website: https://www.bibliotherapy.academy